The ePermits website has been an enormous success since April 2003.
Currently, the ePermits site has issued more than 218,000 permits!
What does this mean? It simply means over 218,000 times a contractor, homeowner, developer or an architect didn’t require a trip to city hall to obtain a permit. Furthermore, applying for a permit online is fast, easy, efficient and convenient. For specific permits that don’t require a plan review, the permit is issued immediately following a secure online credit card payment.
At the moment, we have 18 PIMS cities (out of 24) successfully using ePermits.
More PIMS cities are excited to integrate ePermits in 2017.
Special Assessment users decided it would be nice to hold a user group meeting in spring in addition to the annual fall meeting. May 3, 2017 Special Assessment users came together at LOGIS for this meeting.
Although many topics were discussed, much of the time was spent on Tips, Tricks and Secrets in the PDS system. Many of the options available to sort and filter grid detail records were a hit with the users. These options are documented and available to users on the LOGIS portal site (portal.logis.org).
Other main topics covered were the use and reporting on financial account numbers, both principal and interest amounts. The ability to quickly add a new Title Company from any payment screen was added in the last PDS release but most users did not realize the option existed.
It may not seem like it in Minnesota, but Spring has sprung and the Summer Season will be here soon!
Many Parks and Rec departments have started bringing their seasonal computers out of the closet and getting them running RecTrac and POS hardware for the first time in months. Typically this includes updating RecTrac on the computers (if necessary) and ensuring your peripheral hardware still works.
VSI—the developers of RecTrac—encourage you to test your systems soon so that, if necessary, LOGIS can assist you with any hardware or configuration issues that arise and have you up and running in time for the start of your busy season.
The City of Edina is excited to offer inspection scheduling online to contractors and homeowners.
eScheduling is used in conjunction with ePermits to enhance product service by allowing the public to schedule required inspections for any issued permit online.
The process is quite simple, after logging in to the ePermits website; the search function helps the applicant locate their permit. Once the permit is found, the scheduling process begins by listing the possible inspections associated with the issued permit. As a convenience, this section will also display any completed inspections and previously scheduled inspections at a glance. After an inspection has been selected, a calendar will be presented and available times will be offered at designated increments. By selecting a date and time, the inspection is scheduled and the applicant is given inspection details. A confirmation email is sent to the applicant as well.
The City of Edina has enjoyed positive feedback regarding eScheduling as a means of elevating customer service.
New Hope is converting to version 3.1 of RecTrac—the browser-based version—during the week of April 10th. They converted from version 10.3 of RecTrac, which is an older, client/server-based product.
New Hope was well-prepared for the conversion, and they have so far reported pretty smooth sailing. This is very good news considering that three more LOGIS RecTrac 10.3 cities will be converted to version 3.1 starting in late summer of this year. Those cities are now in the process of preparing for the conversion and are looking forward to the new system.
The PDS system is full of grids, which display data in columns. Many users know they can sort all rows in the grid based on one column as the key field by a simple right mouse click on a column header to sort either ascending or descending.
However, there are many other options available with the right mouse click on a column header in most grids. One option is “show filters”. With this option selected, if you click on the icon in the top row, column filter options are available to help you select what you are searching for. Most filters default to “equals” but can be changed to any of the available options listed. Filter options include: equals, not equal to, greater than, less than, greater than or equals, less than or equals, Is Null, Is Not Null, between, not between or even a custom filter.
With your filter set, just click in the top row of the column and start typing. Data which does not match your selection criteria will be removed from the grid display.
The semi-annual Utility Billing User Group Meeting was held on April 11th, 2017 at 1:00 PM at the LOGIS office. The User Group consists of 20 Utility Billing member Cities.
The meeting started with introductions, and new meeting attendees were also introduced. LOGIS discussed topics that included the 2017 Work Plan and the lifespan of the current CIS software being used by LOGIS members. LOGIS also discussed options for training opportunities, along with handouts to better keep City billing integrity by using Advanced Searches and/or Filters.
The second half of the User Group Meeting continued with our members’ discussion questions. Member discussion questions included thoughts and ideas from others regarding informational meter readings, Infinity.Mobile, meter change out processes, and Winter Average.
The meeting concluded with an update regarding the progression of LOGIS members to a new Electronic Bill Payment & presentment (EBPP) vendor. Members who have transitioned and members who have yet to transition were able to discuss questions and procedures with one another.
The User Group Meetings have been a great way for the Utility Billing users and LOGIS staff to network together to share ideas and best practices.
LOGIS extends a welcome to the cities of Edina and Shakopee to the eProperty application.
eProperty is an extension of the LOGIS Special Assessment application, which allows the citizens of a city to do real time online lookups of special assessments assessed on their property. This has generally reduced the number of phone calls received by city staff.
We are happy to announce the City of Alexandria will be joining LOGIS and using our PIMS (Permit and Inspections Management System) software relating to permit issuance, inspection tracking, and inspection scheduling.
We will meet with staff to begin data discovery and establish goals and objectives for each stage of the project.
Following database migration, we will begin code table set-up and manually entering permits in a training database to assimilate the process of data entry. This helps the user maneuver within the system using their own data, confirm fee calculations, and become familiar with recording permit data which promotes proficiency within the system.
City staff will also undergo extensive training relating to all aspects of the permit system, including entering inspection results and scheduling inspections. City staff will continue to practice inputting data following training, until they are comfortable using the application in live mode.
Alexandria would like to go live on the PIMS system Spring 2017. The PIMS team is eager to work with the City of Alexandria and look forward to a successful PIMS implementation.
Please join us in welcoming the City of Alexandria to LOGIS and PIMS!
There will be a RecTrac User Group Meeting on April 5th, 2017 from 1:30 – 3:00 PM. This meeting will be somewhat unusual in that it will take place at the City of Eagan’s City Hall, in their “Eagan Room” instead of at the LOGIS offices. Eagan City Hall is located at 3830 Pilot Knob Road, Eagan, MN 55122. There is sure to be lots of lively discussion, so we hope to see you there!