The RecTrac Parks and Recreation management system has recently been upgraded to version 3.1.08.04. The timing of this upgrade was a bit unusual in that we normally wait until after summer (that is, the busy season for Parks and Rec Departments) before implementing an upgrade. However, there were a few issues addressed in the upgrade that were important to some of our users, so we determined that it was better go ahead and upgrade rather than wait a number of weeks. The changes and enhancements present in an upgrade are recorded in upgrade documents that we always send out to our users prior to the upgrade. These documents can also be found on the LOGIS portal (http://portal.logis.org). If you have any questions about accessing these documents, please contact email@example.com.
Did you know the CIS ‘Collection Status’ field can be used to monitor more than collection status information?
The ‘Collection Status’ field in CIS can be configured to add alternate account conditions, IE: WATER OFF/WATER ON and the changing of the ‘Collection Status’ can be ‘ruled’ by setting the priority of the ‘Collection Status’ in CIS, behind the scenes, based on the City’s business needs. The ‘Collection Status’ priority can be configured to be ‘un-changeable’ unless a user answers ‘Yes’ to a pop-up message when making a change.
Contact LOGIS UB Support staff with any questions regarding the ‘Collection Status’ field and how it may be used to improve your Utility Billing process.
LOGIS invited Advanced Utility Systems for an onsite visit May 29th through June 1st for Utility Billing Support Staff training. The purpose of the training visit was to provide one-on-one training to the newest Support Analyst team member. Additionally, Advanced arranged for in-depth training for all team members on such topics as collections, penalty calculations and payment arrangements.
During the site visit, LOGIS staff had the opportunity to review outstanding Team Support incidents. The exclusive time with Advanced Staff gives way to building stronger relationships.
Be sure to attend the Fall 2018 Utility Billing User Group meeting to learn how these features may work for your city.
The RecTrac Parks and Recreation Management system has lots of tips and tricks its users may not know about. For example, did you know that if you click on the Up/Down arrow to the right of a code datagrid column, RecTrac will open the management window for that code? From there, you can add a new code, delete an existing one, etc. That can be a real time-saver.
LOGIS would like to welcome the City of Moorhead. Moorhead was in need of a new system to track their Special Assessments and decided the LOGIS Property Data / Special Assessment system was their best option. Currently the data conversion is nearly complete. The next step is data validation and data reporting. Expected go live date will be very soon.
LOGIS is excited to announce that the city of Le Sueur has started production use of PIMS on June 25, 2018. A LOGIS staff person was available on site on the 25th and 26th to answer questions, assist with unique configurations, and offer hands on support as City Staff began to dive in to the software.
Le Sueur is also pursuing implementation of PIMS Business Licenses and online ePermits. City staff will be attending training to configure and use the Business Licenses module later this week, and will begin the project to configure ePermits in the near future.
On April 11, 2018 a new version of eProperty was implemented. This version contains many requested enhancements. One of these enhancements was the ability to display the original assessment amount instead of the total assessment amount (original amount minus any payments) or both amounts. Programming was implemented which now allows for both amounts to be displayed or just one of the amounts. The column headings for these amounts can also be customized to accurately display what is in each column.
RecTrac users may be unaware that the new version of the software (Build 3.1.08.01—implemented last week) has a League Report Emailing feature. This functionality provides the ability to email reports and schedules directly to your League Teams and players. Prior to this, you had to manually find the email addresses for your Team contacts and players, generate the report(s), and then send individual emails. The League Report Emailing program simplifies this process! From League Management, highlight/select a League and click the Email Reports button. Use the “?” and “i” Help icons for field descriptions, examples, and other information.
The City of Farmington is getting ready to introduce ePermits as part of their daily business process.
After months of preparations, database/web site setup, training, and testing, the City of Farmington is excited to introduce this new functionality to contractors and homeowners.
Currently, there are 20 cities utilizing the ePermits module. With so many cities offering this option, contractors are accustomed to applying for permits online utilizing this familiar interface. Great job Farmington staff!
LOGIS RecTrac cities will be having one of their periodic User Group meetings on Thursday, April 19th at the LOGIS offices. The meeting will take place in our conference room on the first floor from 10:00 – 11:30 AM. The primary focus of this User Group meeting will be Point of Sale (POS) and Inventory. LOGIS staff will also discuss various other RecTrac-related issues.
User Group meetings are always a good way to network with your peers and learn from one another. We hope to see you there!