We are pleased to announce The City of Alexandria and the City of St. Louis Park are now live using eScheduling!
eScheduling is an extra function of the ePermits website which allows contractors and homeowners to schedule permit inspections online. This is a quick and efficient means of scheduling required inspections associated with any permit in the PIMS database.
Scheduled inspections and inspection results can be viewed on the ePermits website by simply searching for the linked permit number.
Both cities are excited to offer this service to their customers as a way to enrich customer service.
LOGIS would like to welcome the City of Richfield to the Special Assessments application. Richfield has been a LOGIS member for many years utilizing several applications. This year they decided they would like to start utilizing the Special Assessments application. Conversion of data is nearly complete and they expect to be live before the end of the first quarter 2019.
Members run WAV (Winter Average Volume) by cycle to calculate Winter Average Consumption for Sewer billing. This process is configured and executed according to each individual business policy. Members are using this process to calculate usage during the winter months. This usage is then set within each customer’s account, so that throughout the year, sewer can be billed out no more than what was set for winter usage.
Typically Cities use a range of November – March as their winter months. This process benefits residents during the summer months when more water usage is typically being used. Water usage, such as watering lawns, does not go down City sewer. The WAV (Winter Average Volume) process ensures that sewer is being calculated according to what each resident’s typical billable sewer usage is.
It’s important to note that each Member does use the WAV (Winter Average Volume) process a little differently. A typical example of how WAV is used is as follows:
February Billing (Winter Quarter of water for Nov./Dec./Jan.)
Water Consumption was: 15 units
WAV (Winter Average Volume) is set to: 15
Water and Sewer for this billing is billed out at 15 units
October Billing (Summer Quarter of water for July/Aug./Sept)
Water Consumption was: 24 units
WAV (Winter Average Volume) is set to: 15
Water is billed out at 24 units and Sewer is billed out at 15 units (otherwise known as lesser of current or winter)
Spend any time outdoors and you know Minnesota is within those winter months. For our members:
Please remember to run the WAV process BEFORE calculating your winter quarter cycle billings.
Before doing the WAV process, make sure all water readings have been uploaded in CIS, including re-reads.
Make any necessary corrections of water readings in CIS.
After the above steps have been completed, you are now ready to calculate the cycle billing.
VSI, the developers of RecTrac, have a quarterly newsletter available on their website that contains a lot of good information about the product and how to best use it. It usually has a column from Giles Willey, the President of VSI. For the current edition of the newsletter, Giles reflects back on 2018 and looks forward to 2019.
Most users should be getting this newsletter delivered to their email address automatically. If you do not, you can access the latest newsletter (Winter 2019) by clicking here. If you’re not getting the newsletter and would like to get on VSI’s mailing list, please contact LOGIS RecTrac support at firstname.lastname@example.org.
Central Square Technology has enhanced the audit functionality within the FBR (field-based reporting) product that our agencies utilize. The Audit Log queue has been replaced with a new and improved Audit Log functionality. The system now enables designated users the ability to view all audit activity for a specific case or report. Additional transactions are now recorded in the audit log to track report related activities. These include everything from viewing or deleting a report to viewing, downloading or printing reports. LOGIS Public Safety staff is working with agency administrators to implement the new functionality to accommodate their respective business practices.
Advanced has released a new build for CIS Infinity that is currently being tested by LOGIS. Testing has been going great so far, no issues to report. Build 3.1.29 will be rolled out in 2019. Testing has been done utilizing Windows 10 and Office 2016.
If you would like to volunteer to test the new build in your CIS TEST database, testing documents can be found on the LOGIS portal. To locate the document on the portal go to shared documents under the Utility Billing link on the left. Click on Build Testing Checklist_2018, please notify UB support on what processes you will be testing and if any issues occur.
Greetings to Everyone from the LOGIS CAD Team. We are excited to be upgrading our Inform CAD / Mobile environment this month to version 5.8.20. This upgrade contains many fixes for outstanding issues that have been identified in our current release. In addition, this version also allows us to implement FieldOps, a mobile application that will allow our first responders to do essential work while away from their computers! Furthermore, it gets our environment another step closer to utilizing Central Square’s new routing server. This will provide us with more up to date GIS technology for our CAD and Mobile systems. We are grateful to members of our Central Square Support team who continue to work with our consortium to resolve issues that arise from our members.
As 2018 year-end approaches, members need to start thinking about the CIS Infinity UB year-end process. Year-end involves several tasks that need to be done in CIS Infinity and members must decide when they want to do their balancing and reporting.
Year-end reports are point in time reports and must be generated ‘last thing’ on December 31, 2018 or ‘first thing’ on January 2, 2019, after all 2018 batches are updated and before any 2019 batches are created. These reports CANNOT be processed at a later date to obtain year-end data.
The year-end CIS Infinity process pertains to cycle billing batches, final billing batches, adjustment batches, penalty batches, ACH batches, etc. Members will run an Interface Table Synchronization to ensure that all credit card and/or e-Check payments are picked up. Members will reconcile A/R balances within CIS Infinity by first running non-zero balances, then zero balances. A CIS Infinity process called the G/L Interface Routine will also need to be completed/run. The G/L Interface Routine creates a journal entry in the financial software, of all transactions done within CIS.
CIS Infinity year-end reporting includes running a Multiple A/R Summary Listing and Single A/R summary, (if required), which displays the balances in each A/R Account. An Advanced Search is then run in CIS Infinity in order to find/report the balance due on every account in CIS Infinity.
Members will need to generate the Aged Arrears Listing report, which tracks aging data, the Land Use reports, which track billed consumption, and/or the Block Summary report, which tracks billed consumption by zone.
RecTrac training videos are now available through RecTrac’s on-line help system. Previously, they were only available from Vermont Systems’ (VSI’s) customer portal, which required a login and password. Now, all you have to do is click on the question mark icon (?) on any RecTrac Screen.
In the upper-left corner of the on-line help screen that appears, click on the Table of Contents Tab. You then click on the link titled “Topic Documents, Instructional Videos, and Other Listings.” Currently, there are 35 instructional videos available on various topics. VSI often adds additional videos with new software releases.