LOGIS Blog

New Faces for Public Safety System

Date Posted:

LOGIS hired a new RMS support employee in January of this year. Prior to joining LOGIS, John Rogers worked for the Maple Grove Police Department as the police special services manager and Eagan Police Department as a crime analyst/GIS specialist. John’s experience, education and professionalism make him a great fit in the public safety support division. We are glad to have John on board.

Motorola has a new project manager assigned to the PremierOne project. Dan Paulo joined the project in late January and is a Senior Project Manager at Motorola. He brings a wealth of knowledge and was the project manager for Las Vegas Metro Police Department’s upgrade to PremierOne Records from InfoTrak Law Records Management System. In addition to a new Project Manager, Motorola has assigned a new executive sponsor to the LOGIS project. Leo Heffernan is the director overseeing implementations and has worked with LOGIS in the past on various projects.

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Category: Computer Aided Dispatch,Law Records Management

LOGIS Brings Home Top Honors

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In front of record breaking attendance at InVision2012, InsightSoftware.com’s user conference at the end of February, LOGIS was honored with the top award “Best Use of Insight.”  The award was accepted by Dave Schleicher, Financial and Workforce Management Applications Supervisor for LOGIS.  The awards program recognizes “various customers who have used Insight to transform the way they manage Finance.  This includes streamlining operations so they gain more time for the finance department, eliminating ad-hoc requests that eat up time unnecessarily by helping the business units be self-sufficient, and providing better value to their business.”[1]  Five other winners were recognized during the award presentation.


[1] Kathy Wells, Marketing Agent, InsightSoftware.com

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Category: Financial Systems,Payroll/HR,Purchasing

PIMS User Group Meeting

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We will be having a PIMS user group meeting next week (March 2012). It has been about a year since we have met with the user community. We scheduled this meeting specifically to discuss several items on the agenda, and to get together before spring/summer when the building department is extremely busy.

We will also be demonstrating our new ePermits and eScheduling modules.  Each item is currently in test; however, this will be a perfect opportunity to illustrate the new changes in ePermits for the cities that are currently using the module. In addition, it will be a good time for any city interested in ePermits to view the future re-design.

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Category: Permits & Inspections Management

Parks and Recreation Easter Templates Now Available

Date Posted:

The Easter Bunny came by the Active Network’s eMarketing Center early this year to drop off a new set of templates for the upcoming Easter holiday!

Check out the new Easter themed template package to help prepare you for the upcoming holiday. The new template package includes an email, poster, postcard, flyer and instructions on how to customize them for your organization. The templates come in various formats such as MS Word, Adobe Illustrator and HTML, so you can choose the one that works best for you. Don’t let this holiday sneak up on you – hop to these templates now!

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Category: Parks and Recreation Systems

CIS Infinity & LOGIS meet PCI Compliancy Requirements

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LOGIS successfully implemented the Payment Card Industry-Data Security Standard (PCI-DSS) Compliancy version of CIS Infinity approved by Advanced Utility Systems in 2011.  The next phase of the PCI-DSS compliancy project was for LOGIS to become PCI Compliant.  This process included Infrastructure changes, network reviews, policy changes, vendor performed internal and external penetration scans, and completing a detailed Self-Assessment questionnaire.  LOGIS is now in the final stages of completing our PCI compliancy with an estimation of completion by April.

Each Utility Billing Member City must also meet the PCI-DSS Compliancy requirements.

If you accept credit card payments via CIS Infinity or Infinity.Link on a workstation connected to your city network then this workstation must…

  • Be on a PCI compliant network segment limiting network access to the outside and limiting access to the workstation from the rest of the network
  • Be included in your vendor quarterly audit scans
  • Have  a 15 minute inactivity time-out  such as a locking screen saver
  • Have an anti-malware and anti-virus software product installed

Please be aware that there are also organizational requirements such as…

  • Policies related to security, risk assessments, network management, and incident response
  • Yearly security training of staff involved in PCI transactions including staff involved in network management
  • Documentation of network connectivity, responsibilities, and network management

Please contact Network Services with any PCI questions.

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Category: Utility Billing

LOGIS Releases New Version of PDS Software

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One of the most important parts of the latest release of the LOGIS Property Data Systems (PDS) was for the changes required by the Minnesota Department of Revenue to the Property Valuation Notices sent to property owners.

This year the form needed to be redesigned to accommodate numerous required changes. Many additional values and descriptions were added to better inform the property owner. Many values not listed in previous years were added; some needed to be prominently noted.

Another added enhancement to PDS was the ability to produce a valuation notice for a single PID with updated values extracted directly from the application. Now if a new or revised valuation notice needs to be sent to the property owner, it can be quickly, easily and accurately generated.

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Category: Property Data

Network Services Update

Date Posted:

Network Services

Over the past few years, requests for electronic discovery (e-discovery) of email records have been ever increasing throughout the membership.  Each request takes multiple hours to complete and are usually lacking in its audit trail.

In February, volunteers from the member IT staff along with staff from the LOGIS Network Services group formed an evaluation and research committee and were tasked to search out and evaluate email archiving products. Their goals were to find a product that:

  • Could be centrally managed at LOGIS or each member
  • Expandable to fit from the smallest member to the largest member
  • Configurable to meet each members’ unique requirements
  • That would greatly simply the e-discovery process
  • Produce a result/report that would be understandable to non-IT staff.
  • Affordable for the members

This research project is expected to span the first 8 months of 2012.  When completed, a recommendation will be presented to the membership during an IT Management meeting.

IP Telephony Service – Migration of Unity Servers to a clustered Unity Connect environment.

In February, the Network Services group completed the migration from standalone Unity voice mail servers to the LOGIS clustered Unity Connect voice mail servers for the cities of Minnetonka and Golden Valley.  This migration greatly increases their reliability, allows the member to have disaster recovery for their voice system, and adds the latest features found in Unity Connect.

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Category: Networking,VoIP,WAN

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