LOGIS Blog

Public Safety RMS to be Upgraded

Date Posted:

LOGIS will be upgrading the Law Records Management System in the coming months as Motorola has continued to make improvements to the Infotrak Law Records Management System (LRMS). The upgraded RMS will have many desired functionality and ease of use improvements including:

  • Allowing multiple master person, addresses, vehicles and businesses to be merged at one time.
  • Agencies will be able to delete their own records. Previously this required assistance of LOGIS staff.
  • View of associated events by double clicking on it.
  • Ability to search telephone numbers.
  • Ability to transfer property from one incident to another.
  • Ability to hide personal information when printing an incident report such as SSN, DLN etc.
  • The type of alert is added next to the name in IIQ.

There are many other improvements that are seen by the RMS user group as highly desirable. The last upgrade was completed in 2008. While no date has been set for the upgrade, it is expected in the coming months.

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Category: Law Records Management

Taking the Mystery out of Reporting

Date Posted:

Stonefield Query (SFQ) is a user-friendly data mining database reporting software tool. SFQ puts Business Intelligence reporting in the hands of the end user.

There is no need to understand database design, structures, relationships, joins or SQL commands. SFQ gives LOGIS members the ability to create their own ad-hoc queries and reports, and produce reports from scratch without the need to know anything about programming.

To date two LOGIS members (Brooklyn Center and Eden Prairie) have been converted to the latest version (4.2.4440) with the rest of the membership scheduled for conversion near the end of July.

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Category: Property Data,Special Assessments

Recreation Marketing: Five Tips to Creating an Effective Email Subject Line

Date Posted:

  1. 50 characters or less – Your message should be powerful and straight to the point. Most email clients limit subject previews to 50 characters (including spaces). Should you decide to go over 50 characters, make sure to start the subject with your most important point(s).
  2. Who are you – If your intended readers don’t know who you are, why should they read your email? A subject line is significantly less effective when readers don’t know who the content is coming from. Make sure to include a person’s name or a company name in the “From Field” to boost your credibility.
  3. Don’t get mistaken for a spammer – Want to avoid Spam filters? AVOID CAPS AND EXCLAMATION MARKS!!!  Using “Free” in your subject line is fine, as long as you are not spelling it in CAPS, using it in conjunction with an exclamation mark or starting your subject line with it.
  4. Numbers Count – Readers will know exactly what to expect in the body of your email when you start your subject line with a quantifiable measure such as, “3 Events You Can’t Miss!” or “5 educational kids programs.” It also implies that the content is easy to digest and highlights specific elements.
  5. Be True to your subject line – Never mislead your readers. Getting your readers to open your email is half the struggle. Your content needs to be relative to the subject line; otherwise you will lose credibility … and your readers!

Remember – there is no guaranteed formula to succeed in email marketing. Statistics, tips and best practices can be very helpful, but you need to understand your audience to achieve even better results!

Reprinted from the Active Network eMarketing Center.

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Category: Parks and Recreation Systems

New ePermits Testing has Begun

Date Posted:

Testing has begun on the new ePermits site.  Many changes and updates are blended into the new site. The new design will be much more conducive to changes and updates.

A couple changes that are taking place with regard to the admin site is this function will no longer be accessed through the website address.  A new ePermits menu selection will be available on the menu tree of the PIMS application (ePermits – Site Settings, and ePermits – Permits). This will make adding/editing permits, adding cutoff dates, adding customer service statements and refund policies etc., much easier and more convenient.

The new site will need to undergo extensive testing and programming before it can be released into production. We look forward to the new and improved ePermits application to begin user testing later this month.

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Category: Permits & Inspections Management

Infinity.BI Webinar Offered

Date Posted:

Advanced Utility Systems, our software provider of CIS Infinity, has notified us of a free webinar introducing a tailored business analytics solution for CIS Infinity customers: Infinity.BI (Business Intelligence). The webinar is scheduled for Thursday, July 19 at 2:00 pm EDT (1:00 pm CDT) and will last for approximately 45 minutes.

Infinity.BI is powered by HiQube, Advanced Utility System’s simulation-driven business intelligence and data analytics partner. Infinity.BI allows operations management and utility customer service representatives to draw more insight and value from CIS Infinity data by interactively analyzing:

  • Revenue and consumption
  • Cash activities
  • Billing / Collections
  • Customer move-in / out activities
  • Call volumes
  • Service orders
  • Rate case simulation
  • Service orders
  • And much more!

The webinar is an opportunity to learn how Infinity.BI can deliver deeper business insight to maximize your customer service.

LOGIS is considering this product and would appreciate feedback from any user that attends the webinar! If you would like to register for this free offering, please contact UB Support at 763-543-2660 and a Support Analyst will be happy to help you.

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Category: Utility Billing

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