This is a good opportunity to let your users know of some tips to help keep their data secure. A few ideas of things to share are:
Use “Window key” + “L” to lock your screen – it is easy to lock your computer by pressing the “Windows” key and the “L” key at the same time. Locking your computer when you leave the area is important as there may be guests in the area that might view data you had meant to keep private, or non-department members such as custodians and contractors that are allowed physical access but not to the information from your account from the office PC.
Tell IT if you suspect a security compromise – if you see a message on your computer that says your computer is infected, please stop using the computer and let your IT staff know immediately. This message is a commonly used by bad guys on the Internet to try to trick you to do something that will give them access to your computer. It is also common for it to falsely accuse you of downloading inappropriate files to try to stop you from telling your IT staff. Don’t worry; your IT staff knows the accusations are typically false and can take steps to prevent your machine from being infected at that point.
Only access individual citizen data for official business – please be careful not to browse individual citizen information out of curiosity. There are audit trails of access to this information that are occasionally reviewed by local and outside organizations. There has been recent news coverage of organizations in Minnesota where staff had browsed individual citizen information for purposes not related to their job that were sued and unfortunately lost staff as a result.
The twenty eight consortium members using the JD Edwards EnterpriseOne applications suite of comprehensive enterprise resource planning software were successfully upgraded from v8.12 to v9.1 during a three and one half day marathon session from October 18th to the 21st.
The collaborative effort, which is really what LOGIS is all about, was completed under the guidance of Dave Schleicher, JDE Support Supervisor and Kevin Pikkaraine, Network Services Manager, supported by many LOGIS staff members and several consortium staff members testing and validating data and procedures.
“I would like to thank everyone on the JDE team for their extraordinary efforts” said Dave Schleicher. Dave continued; “We also completed more data validation and integrity checking than with prior upgrades, and it was all done in a shorter timeframe by working smarter and sharing ideas. Keep in mind, not only was there more historical data to convert (3 ½ years more!), we have had three members start using JD Edwards since the last upgrade, so that meant three more environments to convert, validate and update.”
Getting information from one spot to another is an important part of our job. This is particularly important when a dispatcher is sending information to a mobile fire, police or EMS unit. Several years ago, Bloomington requested the ability to automatically send call data to mobile devices from the CAD system when particular units were assigned. A paging vendor was selected to handle this, unfortunately, the vendor discontinued supporting their product about year after implementing the interface. While the system still works for both Bloomington and the Dakota Communications Center, we can’t depend on that continuing without a maintenance plan from the original vendor. Over the last couple of years, other agencies have requested this functionality but we have been unable to accommodate the requests since we were unable to obtain additional user licenses.
Several agencies have transitioned to or plan to move to Everbridge mass notification system which includes paging functionality. LOGIS has begun to work with Everbridge to add automated paging functionality to Printrak CAD using the Everbridge product. We hope to have the interface complete by the end of the year.
Stonefield Query is an ad-hoc query and reporting tool that enables users to create professional reports quickly and accurately. The reporting tool is conveniently located on the menu tree of PIMS, which allows easy access for the end user. This process allows users to create reports right at their desks and offers the ability to use different templates to enhance the style and emphasis of the report.
Within the past few weeks, LOGIS has provided training sessions to help users get acclimated with the database structure in PIMS, as well as maneuverability within Stonefield Query. Separate training sessions include: Permits, Business License, and Code Enforcement depending on the needs of the end user.
The PIMS users have been waiting for this function for many years. There has been an overwhelming level of excitement from the user community, following training, regarding the ability to create reports right from their desktop.
We will provide more training sessions in November for those individuals that weren’t able to attend the October classes. Also, an advanced class will be offered in January or February 2013.
Ever wonder what new bells and whistles are coming to your Class software? Or, how other customers are using it differently to solve common problems? Join us for a Customer Owner Group (COG) meeting to learn, discuss, and share. The half-day meeting is centered on product and corporate updates, and includes lunch as well as time to network with your peers. Participants will get a chance to win 1 of 3 free registrations to Active Network’s next user conference in San Diego! (Active Network is the developer of the Class software.)
The COG meeting will take place at the LOGIS offices on Thursday, November 15th, from 8:15 AM – 1:30 PM. LOGIS is located at 5750 Duluth Street, Golden Valley, MN 55422. To sign up for the meeting, click here.
Agenda for Meeting:
8:15am – Coffee – Share a coffee with your peers
8:30am – Class Product Session – A look at the Class product roadmap
9:30am – COG Kickoff and Updates – Your Account Manager will update the group on latest news coming out of ACTIVE Network
10:15am – Roundtable Discussion – Steered by attendees, this is a networking opportunity to have open discussions on industry and product items
11:00am – ActiveNet Product Session – A look at the ActiveNet product roadmap
12:00pm – Networking Lunch
1:30pm – Wrap Up
If you have any questions about the COG meeting, please contact LOGIS Class Support.
October 3, 2012, LOGIS staff rolled out the latest version of the Property Data System (PDS) software. One of the most important enhancements in this release is the ability to remove any improvement amount from the building value prior to calculating the Sales Ratio of sold properties. This improvement brings the LOGIS software into compliance with MNDOR requirements.
The LOGIS Utility Billing (UB) User Group held its semi-annual meeting on Wednesday, September 26 with excellent participant turnout from our 21 membership cities. Representatives from St. Paul Regional Water Services also attended the meeting as valued guests.
Our software vendor, Advanced Utility Systems, opened our meeting with an update regarding CIS Infinity Version 4, particulars regarding the November 7-9, 2012 Harris (Advanced’s parent company) User Training Conference, information regarding the iPhone application for CIS Infinity, and an overview of the new functionality that will be available in the next CIS Infinity V3 release, Build 3.0112 (scheduled for release mid-October).
Advanced’s informative presentations were followed by LOGIS UB Support staff commentary and updates regarding Infinity.BI, CIS Infinity licenses, the 2013 work plan, bill print change requests/notifications, and the recently fine-tuned Block Summary Verification Report. UB Support staff also provided a status report of Infinity.Link and Credit Card implementations across our membership and called for volunteers to assist with our comprehensive testing of the upcoming build release.
The Group Discussion, whereby our members are encouraged to submit their questions for LOGIS UB Support and membership advice, is always a very well-received and highly participative element of our meeting agenda. Group discussion topics and questions addressed at this meeting included certification, foreclosed properties, switching tenant accounts over to landlords, overpayments from check services, and CIS Infinity desired changes/enhancements.
The conclusion of our very successful meeting was our regularly planned and always anticipated pot-luck luncheon – all of our membership thoroughly enjoyed this informal (and delicious!) forum to network and further share/discuss best practices across utility billing.
LOGIS just completed installation of the City of New Hope onto the LOGIS IP Telephony Service! LOGIS implemented our service across all of their facilities including city hall, ice arena, golf, police, pool, and public works. This installation included 110 phones and was configured to utilize the latest features of our service such as:
Video enabled phones
PC controlled Presence software for IM, contacts, status, WebEx
WebEx / MeetingPlace
With the addition of the City of New Hope, there are 12 organizations utilizing the LOGIS IP Telephony Service servicing over 3200 phones and an average during the work week of over 17,100 calls a day.