TriTech kicked off the public safety applications implementation project on January 7th. Thanks to all who braved the cold and were able to make it. The turnout far exceeded our expectations. The TriTech project managers presented their philosophy for implementations and the expectations of the process. It was clear that TriTech is experienced in implementations and has a solid plan for working with the consortium. Shortly after the kickoff was completed, work began with the dispatch group to prepare the foundation of the system. Meetings with both Records and Mobiles will take place in the coming weeks.
TriTech User Conference
Two LOGIS staff members attended the National TriTech User Conference in October. There were over 500 attendees from around the nation. There were numerous helpful sessions ranging from use of specific applications to successful implementation strategies. In addition to the sessions, meeting other users provides a network of agencies who can help when questions arise. This is one conference that member agencies may want to budget for in the future as end users are strongly encouraged to attend. TriTech will also host similar regional groups and LOGIS will pass that information along to the members when it is received.
We released a new version of PIMS into production, December 2013. This upgrade contained many new enhancements and updates to the PIMS application.
Several items were requested at the last PIMS and Code Enforcement user group meetings, which were held in October and November 2013. Improvements were made to the Business License module, Contractor Information, Code Enforcement, Permits, Site on Hold, and Reports and Inquiries, just to name a few.
Release notes always accompany a PIMS upgrade to provide a brief explanation related to each enhancement.
The latest release of the Property Data System (PDS) included a new feature for applying payments to several PID(s) at one time. The PIDs can be loaded to the grid one at a time, by range of PIDs or from a spreadsheet. Once PIDs are loaded to the grid with their payoff balances, a total for all PIDs will be displayed. If the total displayed matches the actual check amount, select the process button to apply the payments. Partial payments or payments to deferrals cannot be applied in this manner.
A problem that can crop up in Class is when you enter a client’s name in the Program Registration Screen and Class tells you that client does not exist in the database. However, you know that client has already been set up and should exist in the database. In these situations it is often the case that one of the Account Types (usually “Family”) in the Client Search Screen has been deselected. The solution is to click the Client Search button next to the Client Field on the Program Registration Screen. This will display the Client Search screen, where you can check on the “Search For” Account Types. Make sure all types are selected, and then use the Client Search Screen to find the account. Once you have selected an account from this screen, the Account Types searched for should default to all types again.
It is time to submit your Utility Billing plans/projects for 2014.
Efforts to provide the most timely and comprehensive service to clients require that each LOGIS department/application provide an annual Work Plan to our Board of Directors. These Work Plans include all major plans/projects jointly anticipated by LOGIS and our members for the coming twelve months. Work Plans are submitted by each LOGIS department/application to the Board during the first quarter of the year and are subsequently updated quarterly with project/progress status.
Utility Billing projects that should be submitted by each member for inclusion in the Work Plan would include major changes to your utility billing rate structure, the addition of new services or rates, meter change out projects, development of interfaces to other applications (i.e., Work Order Management system), meter AMI interface, or adding new major functionality, etc.
Please review your Utility Billing plans/projects with your respective Finance and Water Utility departments to determine what should be included in your city’s submissions; please forward your input to the UB Support team for inclusion in the LOGIS Utility Billing 2014 Work Plan as soon as possible. Should you have any questions regarding a project’s inclusion, please contact UB Support.
Eight LOGIS members used Insight Software for their 2014 department budget entry during this past year. Four of those members completed bi-annual budgets. This was three additional cities from the prior year as the positive feedback from the process is being spread throughout the consortium and the usage continues to grow. Finance department’s workload is leveraged substantially using Insight Software for Budgeting, as once they have set up the inquiries/forms, the departments have access to real time data. In the past, data was extracted from JD Edwards, manipulated substantially in spreadsheets to meet past standards and then sent out to departments. The data the departments worked with was then stagnant, as of the time it was extracted from JD Edwards. Departments can now run the inquiries with real time data, and have the ability to drill down to see the detail transactions that make up their account balances.
This conversion brought the LOGIS members’ Leave Accrual (Vacation, Sick, PTO, Holiday, etc.) setup back in line with JD Edwards latest standards after support for the original implementation setup was discontinued. This change means some LOGIS customizations can be eliminated, and additional functionality can be implemented without LOGIS customization. Thanks to the members’ staff and LOGIS analysts lead by Nancy Hilary for the tremendous effort to complete this project prior to year-end.