It’s happened to all Class users at one time or another: you need to make a change to a registration after that registration has been entered and paid-for. For example, suppose the registrant had to miss a class through no fault of their own. You want to give a credit to that registrant for the missed class. At this point, many users solve the problem by withdrawing the registrant from the course and re-registering them at a reduced charge. However, that method creates an audit trail that is not indicative of what really happened.
A better method is to use the Amendment Mode of Class to change the original registration. Use the following procedure:
- Bring up the registrant/course combination in the Program Registration Screen. This will automatically place Class in the Withdrawal Mode, as you can see by the activated Withdraw button at the bottom of the screen.
- You then place Class in the Amendment Mode by selecting Registration > Amendment Mode from the menu at the top of the screen. The Amend button will then become available at the bottom of the screen.
- The Amendment Mode allows you to change numerous things about the registration such as adding, changing, or deleting adjustments and changing the price of a course. The important thing to remember is to make the change first; then you click on the Amend button to make the change happen.
If you have any questions about using the Amendment Mode (or any other aspect of Class) please contact Class support.read more
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Category: Parks and Recreation Systems