LOGIS Blog

Utility Billing Migrates to Microsoft® SQL Server® 2012

Date Posted:

Microsoft_logoOver the past several months LOGIS Utility Billing support staff, in conjunction with Network Services staff, underwent the migration of the database structure to the new Microsoft® SQL Server® 2012 server.  This process required the movement of the scheduler servers, batch servers and database servers.  The migration required updating of the connection strings for all Infinity.Link sites, the Payment Queue database and Web Services.

Each Utility Billing member city’s TEST database was migrated to the new servers, followed by thorough testing to ensure there was no disruption of database functionality.  Production databases will be moved to the new Microsoft® SQL Server® 2012 server soon.

The Microsoft® SQL Server® 2012 servers are ‘Always On’ clusters that provide high availability and disaster recovery.

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Category: Utility Billing

Credit Cards Accepted at Cities for Permits

Date Posted:

cardsMore and more cities are accepting credit cards as a form of payment for permits over the counter at City Hall. This allows for more flexibility for the customer and ensures a secure means of maintaining the transaction.

Homeowners as well as contractors value the additional option of payment at the counter when obtaining a permit at City Hall.

If your City is not currently accepting credit cards over the counter and would like more information, please let us know.

NOTE: Please make sure you are PCI Compliant

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Category: Permits & Inspections Management

RecTrac Implementation Progressing for Second Group of Cities

Date Posted:

LOGIS UpdateA second group of cities is well on its way to implementing RecTrac, LOGIS’ new Parks and Recreation System offering. They have completed their second week of training, which covered day-to-day operations of the system. There will be a third week of training in April to finish up various aspects of the system, including on-line sites. One of the cities plans to go live on the new system March 30, with the others following soon thereafter.

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Category: Parks and Recreation Systems

Owner Change Processing in Property Data/Special Assessments

Date Posted:

HouseWith the turnover of city staff who handle property owner changes, there has been much confusion of when to enter a new owner as future and when to enter them as current.

The main point to remember is: who is the owner as of January 1st of the Assessment Year we are working on.

The system was developed to handle the time period from January 1st to when a new assessment year is created. During this time period new owners should be entered as future. Once the new assessment year is created, the process to move “Future to Current” should be run and from that point on until January 1st of the following year the owners should be entered as current. Once again we would start entering new owners as future until the next assessment year is created.

To illustrate: We create assessment year 2015 in May 2014. We run the “Future to Current” to move all future owners to current owners in assessment year 2015. Now thru December 2014 (and into 2015) we are working on assessment year 2015, we would enter new owners as current until January 1st. On January 2, 2015 we would start entering new owners as future until assessment year 2016 is created. Creating the new assessment year is usually done in the April/May time frame and is decided by the Assessor. Once assessment year 2016 is created, we would run “Future to Current” which would move all future owners to current owners in assessment year 2016. Now we enter new owners as current until January 1, 2016. The process starts again entering new owners as future until assessment year 2017 is created.

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Category: Property Data,Special Assessments

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