Fixing Enrollment Count Mismatches in RecTrac 3.1
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A condition can occur—albeit rarely—in RecTrac 3.1 (LOGIS’ Parks and Recreation system offering) where enrollment counts for courses can be out of synch on reports vs. the program interface. In these cases, there is a simple method of bringing the count back in synch: the Enrollment Recalculation process. To perform this process, go to Management > Activity Management > Activity Section Management, and bring up the affected activity section in the grid. Highlight that activity section and click on the “Enrollment Recalculation” button at the bottom of the screen.
The Enrollment Recalculation screen will appear with your chosen activity section at the top. Click on the Process button on the bottom of the screen. A window will appear informing you that the process was successful. This should re-synch the enrollment counts.
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Category: Parks and Recreation Systems