To date, there have been over 171,000 permits issued online. This signifies a substantial savings of time and money for the customer (contractors, homeowners, relators) and city staff alike over the past 12 years. At present, there are 15 PIMS cities (out of 23) using ePermits.
Offering the ability to acquire a permit online greatly reduces the demand for the customer to drive to City Hall and purchase a permit.
The new design of the current ePermits site has also introduced a sophisticated, multipurpose search engine which improves the means to view permit details, display inspection results and list scheduled inspections. This highlighted component has decreased the number of calls to City Hall regarding permit and inspection information, consequently, enhancing customer service outside normal business hours and over the weekend.
Six members (Farmington, Hutchinson Utilities, LOGIS, New Hope, Northwest Community TV and Robbinsdale) will be utilizing JDE Benefit Self Service for the 2016 Open Enrollment. As part of their implementation, each employee’s Dependents and Beneficiaries have been converted into JDE from offline insurance providers data. Additional data setup and conversions have also occurred as needed.
The cooperative efforts of each members’ staff led by Nancy Hilary, and assisted by Nikki Heinbuch at LOGIS set up the dataset foundation so members have a base template for their implementation.
Thanks to all on a successful start to a busy enrollment season!!
The City of Maple Grove is live on the Tungsten software for Accounts Payable Automation!
The City, Tungsten and LOGIS staff completed the implementation in just under four months from start to finish. The implementation included new functionality that many other members may want to take advantage of – an export of invoices and supporting documents, including workflow history, to be imported into Lasefiche for archiving purposes.
Based on additional knowledge and experience gained during Maple Grove’s implementation, a list of enhancements (including the export for Laserfiche) is being compiled to discuss with the City of Apple Valley as potential modifications to their workflow.
In addition, the initial Discovery meetings for the City of Farmington’s implementation were held on October 20th and 21st. The information acquired during these two days will be compiled into a Detailed Design document developing their workflow processes to be used as the basis for their implementation.