City of Edina Live on eScheduling
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The City of Edina is excited to offer inspection scheduling online to contractors and homeowners.
eScheduling is used in conjunction with ePermits to enhance product service by allowing the public to schedule required inspections for any issued permit online.
The process is quite simple, after logging in to the ePermits website; the search function helps the applicant locate their permit. Once the permit is found, the scheduling process begins by listing the possible inspections associated with the issued permit. As a convenience, this section will also display any completed inspections and previously scheduled inspections at a glance. After an inspection has been selected, a calendar will be presented and available times will be offered at designated increments. By selecting a date and time, the inspection is scheduled and the applicant is given inspection details. A confirmation email is sent to the applicant as well.
The City of Edina has enjoyed positive feedback regarding eScheduling as a means of elevating customer service.
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Category: Permits & Inspections Management
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