LOGIS Blog

City of Maple Grove Live on Electronic Plan Review

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Floor_PlanWe are pleased to announce the City of Maple Grove is now offering permits that require a plan review online through ePermits.

In early October 2017, Maple Grove went live with Electronic Plan Review. Currently, Maple Grove is offering Commercial Building, Electrical, Mechanical, Plumbing and Fire Permits that require plan review online. There are a number of permits that do not require plan review that are now available online. In the future, the city will also offer residential building permits that require plan review online.

Documents and drawings specifically related to the project can be submitted electronically by the applicant. Once all uploaded files are reviewed for accuracy, the review process begins. Due to the nature of the electronic plan review software, all plans can be examined by multiple departments at the same time. This increases efficiency and precision throughout the project. All correspondence with the applicant regarding the project is communicated via email.

More cities are realizing the value of electronic plan review and deciding to incorporate this solution to completely renovate the permit application and plan review process.

LOGIS will be hosting a user group meeting for cities that utilize electronic plan review. The first meeting is scheduled for November 21st, 1:00 PM at the LOGIS Office (5750 Duluth St., Golden Valley). Future periodic meetings are anticipated.

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Category: Permits & Inspections Management

RecTrac Updated for South St. Paul and Robbinsdale

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upgradeCongratulations to the cities of South St. Paul and Robbinsdale! Both cities have recently been upgraded from RecTrac 10.3 to RecTrac 3.1. Version 10.3 is a client/server-based product, meaning each PC running the application has a fairly hefty program operating on their PC. Version 3.1, in contrast, is a browser-based product, meaning that the application runs within a standard Internet browser like Internet Explorer or Chrome. This provides a number of advantages including ease of installation and management, fewer demands on the PC’s resources, and a flexible, modern look.

Once again, congratulations to South St. Paul and Robbinsdale!

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Category: Parks and Recreation Systems

Quick Fix Solution For Importing PIDs

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ArchivingMany assessment and special assessments users often use the import function to quickly load a list of parcels or load a master special assessment from a spreadsheet. However, the latest release of Windows security patches disabled this important feature.  Users started getting an “Unexpected error from external database driver (1)” error.

A remedy was quickly found. Installation of the Access Database Driver (ACE) will resolve the issue. The ACE driver and installation documentation has been copied to the members file server for ease of access.  LOGIS staff is working with the members IT staff to install this driver as the users are affected.

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Category: Special Assessments

Fall Utility Billing User Group Meeting Recap

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GroupThe semi-annual Utility Billing User Group Meeting was held on October 10th, 2017 at 9:00 AM at the LOGIS office.  The User Group consists of 19 Utility Billing member Cities.

After introductions, LOGIS started the discussion by going over upcoming items within the Work Plan.   A handful of upcoming projects were mentioned, such as multiple Cities preparing for remote change-out projects, the City of Minnetonka working to implement SAC/REC charges into Utility Billing, and the City of Edina looking to start using a Lockbox for Utility payments.

Discussion questions submitted by the User Group followed the LOGIS topics.  Member discussion questions included the use of a phone tree for incoming calls, online options for Move In/Out submissions, Owner Tenant Billing, and best practice for reporting on the number of accounts.

The meeting was rounded out by an update and discussion of the new Electronic Bill Payment & Presentment (EBPP) vendor.  Currently 15 LOGIS members are now using the new system.

The User Group Meetings have been a great way for the Utility Billing users and LOGIS to network together to share ideas and best practices.

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Category: Utility Billing

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