LOGIS invited Advanced Utility Systems for an onsite visit May 29th through June 1st for Utility Billing Support Staff training. The purpose of the training visit was to provide one-on-one training to the newest Support Analyst team member. Additionally, Advanced arranged for in-depth training for all team members on such topics as collections, penalty calculations and payment arrangements.
During the site visit, LOGIS staff had the opportunity to review outstanding Team Support incidents. The exclusive time with Advanced Staff gives way to building stronger relationships.
Be sure to attend the Fall 2018 Utility Billing User Group meeting to learn how these features may work for your city.
The RecTrac Parks and Recreation Management system has lots of tips and tricks its users may not know about. For example, did you know that if you click on the Up/Down arrow to the right of a code datagrid column, RecTrac will open the management window for that code? From there, you can add a new code, delete an existing one, etc. That can be a real time-saver.
LOGIS would like to welcome the City of Moorhead. Moorhead was in need of a new system to track their Special Assessments and decided the LOGIS Property Data / Special Assessment system was their best option. Currently the data conversion is nearly complete. The next step is data validation and data reporting. Expected go live date will be very soon.