LOGIS just hosted a RecTrac user group meeting for its members. The main purpose of this meeting was to prepare for the VSI-sponsored Minnesota regional RecTrac User Group meeting on October 25, hosted by the City of Plymouth. The preparation for the regional meeting involved gathering issues from our cities to present at that meeting. The regional meeting is a day-long affair, with lots of opportunity to get into detail about the system and network with other users.
At a recent meeting, a member of the LOGIS Public Safety staff was asked if it is difficult for a group of private IT professionals to provide support for our stakeholders. This question frequently arises in regards to how we comprise the support staff that the end-users are familiar with and rely on. Within the public safety group, our staff is comprised of individuals that have held positions within the public safety umbrella including Police Special Services Manager, Investigative Intelligence Analyst, Dispatcher, EMT, and Chief of Police to name a few. Between the twelve members of the staff, there is a combined 144 years of public safety experience. This experience allows LOGIS to deliver a high level of service in an intergovernmental consortium environment that is not only helpful, but also relevant to the agencies that we support.