LOGIS Blog

Changes coming to Supplemental Info!

Date Posted:

Polic Car2One of the challenges that our users have had in CentralSqaure’s Enterprise CAD/Mobile system has been the ease of garnering historical person/vehicle data within the Supplemental Information module.  Historically, it would associate more data than desired, potentially associating individuals/vehicles to CAD incidents without discretion.  A modification to the functionality was made by LOGIS staff to prevent inaccurate information to be provided to its users, but the results was not up to the standards that our users expect.

After working with CentralSquare to resolve these frustrations, the Enterprise CAD/Mobile software has integrated an enhancement that we are excited to roll out in the coming months.

This enhancement will allow officers to determine at the time of query, whether or not the information they are querying is related to the CAD event they are assigned.  Regardless of the user selection, the queries will be logged appropriately, but the refinement in data will allow a more timely review of historical CAD information.

Paired with the data sharing mind-set that occurs within the LOGIS agencies, this functionality will allow users to see, in near real-time, the high-level involvement history of a person or vehicle within the consortium.

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Category: Computer Aided Dispatch

New Version of eProperty Implemented

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new-and-improvedOn June 26, 2019, LOGIS staff rolled out new versions of the eProperty software.  Several enhancements were included with this release. A new future assessment section was added with an estimated invoice date, interest rates for pending assessments, improvements to the fuzzy search engine and changes for the display of daily interest were included in this release.

The next release of the Property Data / Special Assessments software is scheduled to be released on July 23, 2019.

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Category: Property Data

PIMS and eLicenses

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eLicensesOnline business, rental, and animal licenses are available for LOGIS PIMS business license customers with our eLicense product. With eLicenses, customers may apply for and provide supporting documentation for various city-issued licenses.

City staff can choose to allow all or a few license types online. Licenses still go through staff review before final issuance. Payments can be taken via credit card at the time of application or delayed until license review is complete. eLicense set up is engineered to be very customizable so that relevant data can be gathered for each specific license type.

If you are interested in learning more, contact the LOGIS PIMS team for a demo or to begin implementation discussions.

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Category: Permits & Inspections Management

VSI Provides Graphical Email Templates for RecTrac

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Email_TemplateYou may not be aware of it, but VSI, the developers of RecTrac, provides free graphical email templates that may be used for various purposes. These templates provide an HTML-based “shell,” which allows you to deliver professional-grade marketing and other emails to households within the RecTrac database. The templates provide a solution for you that spotlights your upcoming events and registrations through customizable text, graphics, and links to URLS such as your registration pages in WebTrac, your department’s home page, or any other valid Internet location. Currently VSI has four (4) templates available, all developed with responsive design, so your patrons can receive and read the emails you generate from RecTrac on any smart phone, tablet, or computer.

The templates must be downloaded from the VSI customer support portal and uploaded into RecTrac. The process is too involved to get into in this short article, but if you want additional information, refer to Topic Doc – Graphical Email Templates for more information and setup instructions. You can also contact LOGIS RecTrac support at Rectrac@logis.org.

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Category: Parks and Recreation Systems

New Vendors with LOGIS and CIS Infinity

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AnnouncementThe LOGIS UB Team is excited to announce new vendors that are being integrated with CIS Infinity.

InfoSend: A global bill print vendor located in California has now gone live with 2 LOGIS CIS Infinity Members! This company accepts bill prints and notices as a PDF file. A new basic bill form will need to be created, but don’t worry, InfoSend creates a shell to layover the PDF image before printing and mailing the bills out to your residents! Using a basic template will reduce the file size needed to upload to the vendor, which will make the process run faster. Your normal bill print will also stay available in CIS for reprints from the customer account.

There will be no need to change out your barcode scanners! The same barcode font currently used in CIS Infinity will remain the same.

WaterSmart: A unique vendor that offers an online platform to engage resident interaction and provide analytics for the municipality. This versatile company offers bill presentment and links to popular online payment vendors such as Invoice Cloud. The dashboard platform for the municipality interfaces with CIS and the Meter software applications. CIS can be set up to send daily or weekly files to the WaterSmart portal. The WaterSmart portal can provide communication back to customers for items such as leak alerts and other customized letters from the city. Customized reports on meter readings, zones, historical consumption, and more can be run out of the Analytics dashboard.

Two members of the LOGIS community have signed on with WaterSmart. Projects are currently in the beginning stages of configuration and we are looking forward to seeing the finished platforms.

If you have any questions please contact the UB main line at 763-543-2660 or email at UB@logis.org

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Category: Utility Billing

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