2019 Summer User Group Meeting
Date Posted:
The LOGIS Utility Billing staff held their annual User Group Meeting on Tuesday, August 20. The LOGIS Utility Billing group consists of 19 member cities, who come together and network on numerous different topics.
This year’s discussions were on the remaining 2019 work plan items, such as meter change-out projects. Details on the vendors for meter change-out projects, and new customer portals for customer’s to review their own water usage and much more were also reviewed. An update on CIS Infinity Builds and new Build release dates. Along with changes to the State Testing Fee that will affect the 2020 utility rates.
LOGIS plans to implement automation of scheduler jobs, and hold mini WebEx sessions where LOGIS can provide additional training on features within CIS Infinity. A demo of a process available within the software was completed on Arrangement Processing with the help from one of the members currently using this feature.
The meeting was concluded with member questions, where the membership has an opportunity to get ideas from other cities on how they handle different circumstances.
Overall it was another great meeting!
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Category: Utility Billing
The Property Data (PDS) and Special Assessments (SA) development and support team are excited to welcome Tom Blaeser as our new Director of Application Development and Support. Tom comes to us with more than 20 years of management experience in application development and payment technology.
As reported in their last quarterly newsletter, VSI is planning on implementing a new UI (User Interface) in the near future. The user interface is the “look and feel” of the application. It defines how you interact with RecTrac. Giles Willey, President and CEO of VSI describes it as “a more modern looking style that will become the foundation for RecTrac going forward.” A re-design of the WebTrac interface is also in the works.
LOGIS is proud to announce that the City of Crystal went Live with the LOGIS eLicenses web site on August 1st 2019. Crystal became the first city to utilize eLicenses for rental licenses.
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