In March, five LOGIS Public Safety Staff, along with 25 participants from our member agencies had the opportunity to attend the newly formed CentralSquare’s first vendor conference in San Antonio. This four-day conference was packed with classes that discussed current product functionality as well as gave previews of new features that are on the horizon. Time at the conference is always valuable because it provides the opportunity for face-to-face interactions between users and product management!
Some of the exciting enhancements that are coming:
New Mobile User Interface Design
Mapping within CAD Browser
CAD User Interface Design upgrades – starting with the Emergency Call Taking screen
Additional functionality with the new Routing Server
If your agency is interested in attending future CentralSquare conferences, please contact LOGIS Public Safety staff for additional information. Next year’s conference has been scheduled for March 17th-20th, 2020.
LOGIS Public Safety is excited to announce that we are in the early stages of deploying two CentralSquare Products within our mobile environment; ArcGIS Runtime 100 (RT100) mobile mapping and the FieldOps mobility application.
RT100 maps are significantly faster, clearer, and can support worldwide aerial imagery as a service. No huge files to store locally! LOGIS staff is currently working on fine-tuning the maps known to our users within this new format.
FieldOps is in the preliminary stages of internal testing. While there is some functionality lacking, the potential benefit for our end users is tremendous by providing end-users without a mobile computer the ability to see a relative view of CAD incidents and units. This cross platform application can be installed on an IOS or Android device.
Since the implementation of Motorola Printrak and Infotrak LRMS, LOGIS Public Safety has offered an expansive catalog of statistical and ad-hoc reports to its member agencies. The vast majority of these reports have been built and published for use through various Hummingbird BI applications such as BI Web, BI Query and BI Reports. Working with the OpenText Corporation, who purchased Hummingbird Limited some time ago, LOGIS Public Safety has implemented an upgrade to the BI environment in early October 2018.
The upgraded BI environment closely resembles the previous Hummingbird applications. Users will notice a few changes, such as the absence of the patented hummingbird flapping its wings during the report rendering process, but the applications still provide a user-friendly interface to retrieve much needed statistical and ad-hoc public safety data. In terms of available public safety data, OpenText BI can retrieve historic data from Motorola Printrak and Infotrak LRMS as well as current and historic data from CentralSquare (TriTech) CAD and Classic RMS.
Central Square Technology has enhanced the audit functionality within the FBR (field-based reporting) product that our agencies utilize. The Audit Log queue has been replaced with a new and improved Audit Log functionality. The system now enables designated users the ability to view all audit activity for a specific case or report. Additional transactions are now recorded in the audit log to track report related activities. These include everything from viewing or deleting a report to viewing, downloading or printing reports. LOGIS Public Safety staff is working with agency administrators to implement the new functionality to accommodate their respective business practices.
Greetings to Everyone from the LOGIS CAD Team. We are excited to be upgrading our Inform CAD / Mobile environment this month to version 5.8.20. This upgrade contains many fixes for outstanding issues that have been identified in our current release. In addition, this version also allows us to implement FieldOps, a mobile application that will allow our first responders to do essential work while away from their computers! Furthermore, it gets our environment another step closer to utilizing Central Square’s new routing server. This will provide us with more up to date GIS technology for our CAD and Mobile systems. We are grateful to members of our Central Square Support team who continue to work with our consortium to resolve issues that arise from our members.
Many in the LOGIS member community are well acquainted with the operations and support arm of the Public Safety Applications group at LOGIS. But, did you know there is a branch of the group dedicated to development and integrations as well? This small group of individuals have expertise with interface design and implementation, software development, and database reporting and analytics.
As part of the Tritech CAD/RMS implementation, we have supported a number of integrations to various criminal justice and private vendor systems. These include MN BCA’s eCharging and Integrated Search, State of MN Courts (MNCIS), Dakota County Criminal Justice Network (CJN), Imagetrend Fire RMS, Firehouse RMS, LexisNexis ACA (www.communitycrimemap.com), FATPOT, and Advanced Public Safety’s eCitations, and two external CAD systems. Some more recent additions to this list have come from specific agency requests, including Tracker Products Evidence Tracker system and LexisNexis CopLogic online reporting system.
Developing and supporting these system to system communications helps to create efficiencies in the data flow process, improve data sharing efforts, and ultimately enhance criminal justice and emergency personnel to provide better and more effective service in their communities. As technology changes and business need increases, we expect to expand our catalog of system integrations. In the near future, we hope to have a few additional connections, most notably NIBRS reporting through the MN BCA’s Crime Reporting System (CRS), State Accident Reporting (MNCrash), and Department of Corrections booking and arrest entry.
At a recent meeting, a member of the LOGIS Public Safety staff was asked if it is difficult for a group of private IT professionals to provide support for our stakeholders. This question frequently arises in regards to how we comprise the support staff that the end-users are familiar with and rely on. Within the public safety group, our staff is comprised of individuals that have held positions within the public safety umbrella including Police Special Services Manager, Investigative Intelligence Analyst, Dispatcher, EMT, and Chief of Police to name a few. Between the twelve members of the staff, there is a combined 144 years of public safety experience. This experience allows LOGIS to deliver a high level of service in an intergovernmental consortium environment that is not only helpful, but also relevant to the agencies that we support.
Has the LOGIS Public Safety group been reinvented? Not really…but we have been away from the blog for quite some time and it’s a good opportunity to re-introduce ourselves. As a support team for public safety software applications, we have twelve dedicated individuals who support over three dozen public safety entities in the metro area and in greater Minnesota. Utilizing the TriTech Inform software suite for CAD (computer aided dispatch), Records (which includes field-based reporting, also known as FBR) and Mobile (laptops and tablets in squad cars, fire trucks or other response vehicles), we provide the primary support team for our membership.
Beyond the TriTech software, LOGIS Public Safety offers customized solutions for reporting to assist agencies with tracking a broad range of data in your community as well as integrations with other software systems.
LOGIS Public Safety may not be a new version, but we continue to be dedicated to support our public safety agencies by providing 24/7/365 top-notch software applications and good old-fashioned customer service.
Congratulations to Minnetonka Police and Fire for their successful go live on the TriTech suite of public safety applications. The systems were cutover on Wednesday, March 30th and everything went well. The Minnetonka staff was well prepared and handled the normal go live hiccups in stride. With Maple Grove and Minnetonka now live, the roll-out continues with Dakota County training starting in mid-April.
After 31 years of serving the LOGIS membership, Rich Sonenblum retired on March 24th. Rich began his career at LOGIS in 1984 and has worked in various capacities. He has spent nearly half of his career as the LOGIS Public Safety System Support Supervisor. Rich was kept busy right up until his last day preparing for the rollout of the new system. Thanks to Rich for all of your work throughout the years and best wishes on a long and happy retirement.