LOGIS Blog

New Vendors with LOGIS and CIS Infinity

Date Posted:

AnnouncementThe LOGIS UB Team is excited to announce new vendors that are being integrated with CIS Infinity.

InfoSend: A global bill print vendor located in California has now gone live with 2 LOGIS CIS Infinity Members! This company accepts bill prints and notices as a PDF file. A new basic bill form will need to be created, but don’t worry, InfoSend creates a shell to layover the PDF image before printing and mailing the bills out to your residents! Using a basic template will reduce the file size needed to upload to the vendor, which will make the process run faster. Your normal bill print will also stay available in CIS for reprints from the customer account.

There will be no need to change out your barcode scanners! The same barcode font currently used in CIS Infinity will remain the same.

WaterSmart: A unique vendor that offers an online platform to engage resident interaction and provide analytics for the municipality. This versatile company offers bill presentment and links to popular online payment vendors such as Invoice Cloud. The dashboard platform for the municipality interfaces with CIS and the Meter software applications. CIS can be set up to send daily or weekly files to the WaterSmart portal. The WaterSmart portal can provide communication back to customers for items such as leak alerts and other customized letters from the city. Customized reports on meter readings, zones, historical consumption, and more can be run out of the Analytics dashboard.

Two members of the LOGIS community have signed on with WaterSmart. Projects are currently in the beginning stages of configuration and we are looking forward to seeing the finished platforms.

If you have any questions please contact the UB main line at 763-543-2660 or email at UB@logis.org

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Category: Utility Billing

City of Golden Valley ePermits / Electronic plan review

Date Posted:

Floor_PlanWe are currently working with the City of Golden Valley to integrate ePermits with electronic plan review software.

Incorporating this process will allow plan review permits to be obtainable on the ePermits web site.

For permits that require a plan review, our ePermits website kicks off the process with a permit application. Once submitted and application fees are collected, a permit is created in PIMS. Subsequently, our PIMS system communicates with the electronic plan review software signifying a permit plan is ready to be reviewed and evaluated. The applicant is kept well informed of the progress via email.

Specific PIMS setup and testing is in full swing.  Weekly meetings are underway to ensure all tasks are completed on time and to certify the project will meet all critical deadlines.

We look forward to a successful go live for Golden Valley in 2019!

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Category: Permits & Inspections Management

Setting a Minimum Age Requirement for Primary Person in RecTrac Household

Date Posted:

No_Under_18The “Primary Person” for a household in RecTrac is considered to be the account holder. Usually, you would want this person to be an adult. There is a method for enforcing this in both RecTrac and WebTrac. This method involves a custom screen design.

  1. Go to Management > System Management > Screen Management > Management Screen Management and create a custom screen for Household Update. (If one already exists, simply open the existing one.)
  2. On the Birthday Field for the Primary Person, set the MaxDate field to: “DaysFromToday|-6575”. This will ensure the Primary Person has to be at least 18 years of age. To use an age other than 18, simply adjust the |-<x> value appropriately by multiplying 365 by the minimum age desired. |-7665, for example, would be a minimum age of 21.
  3. (Optional) You can make the field “Required” by selecting the FieldRequired option from the Advanced Field Parameters screen.
  4. Save your changes. Be sure to apply your custom screen. Refer to the Topic Doc linked below.

You can do this for WebTrac also. Go to Management > Systems Management > WebTrac Mangement > WebTrac Management Screen Management and repeat the steps above. At this time WebTrac does not prevent the user from accessing “newer” dates on the calendar, but when validating the value it will give them a message that the birthday has to be prior to <x> date.

See Also: Topic Doc – Screen Customization for assistance with screen design.

Note that Screen Design can be challenging in RecTrac/WebTrac. LOGIS RecTrac support would be happy to assist you if needed. Just contact us at RecTrac@logis.org.

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Category: Parks and Recreation Systems

LOGIS GIS and the Support of Public Safety

Date Posted:

Public_Safety_GISGIS and Public Safety have a very strong and close-knit tie to the agencies which LOGIS supports.  In order to better support our Public Safety agencies, our current Public Safety GIS Technician and recently-hired Public Safety GIS Technician addition (which was approved in the 2019 budget) are reporting directly to the LOGIS GIS Coordinator, Ben Verbick.  This creates a deeper knowledge base and the ability to utilize strong GIS resources already available at LOGIS.

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Category: Computer Aided Dispatch,Geographic Information Systems (GIS),Law Records Management,public safety software

New Version of PDS and eProperty Implemented

Date Posted:

newApril 23, 2019 LOGIS staff rolled out new versions of the Property Data / Special Assessments and eProperty software. Several user requested enhancements were included in these releases. One of the enhancements in eProperty was support for Invoice Cloud as a payment engine. Our next release is scheduled for July 23, 2019. Development and support staff are busy programming and testing the new enhancements in preparation of this release.

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Category: Property Data,Special Assessments

Public Safety Field-Based Reporting now has recently introduced a built in Reporting Module

Date Posted:

Report_WriterFor everyday users of the RMS system, an ad hoc Reporting module is provided in the FBR system. This module allows users to visualize data in three well-known styles. The report styles available are: Reports List, Statistical Counts, or Counts Over time.  Most modules in the system are supported, and for those modules, you can filter and/or display any field in the entire system, even custom fields created by your agency. Basic parameters are provided for most modules, as they are generally consistent throughout all report types.  This tool can be used to take advantage of the powerful query builder to simply generate the SQL query, and then take that query out to a 3rd party reporting tool.  This is useful if the reporting module itself does not allow for the exact presentation/layout that is needed.  LOGIS support staff will be working with agencies to deploy this new module to the agencies within our consortium in the near future.

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Category: Law Records Management,public safety software

City of Le Sueur Preparing to Incorporate ePermits

Date Posted:

LesueurThe City of Le Sueur is getting ready to introduce ePermits as part of their business process. The city is excited to introduce this new functionality for contractors and homeowners within the next few weeks.

Currently, there are 21 cities utilizing the ePermits module. With so many cities offering this option, contractors are accustomed to applying for permits online utilizing this familiar interface.

The ePermits website has evolved over the years to include many features. It allows the public to obtain permit information 24 hours a day. This includes: permit details, inspection results, final dates, scheduled inspections, schedule new inspections and pay for approved permits. There is also a feature to estimate permit fees, ability to incorporate online plan review services and an upcoming option to accept eCheck payments. ePermits greatly increases the efficiency of the permitting process for applicants and city staff.

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Category: Permits & Inspections Management

New Version of PDS and eProperty Released

Date Posted:

upgradeApril 23, 2019 LOGIS released a new version of PDS and updated the eProperty websites with a new version. Many much anticipated enhancements and security features were included in these releases.  In eProperty many customizable fields were added. Among the numerous enhancements in PDS was the added fields for reporting property data information to Hennepin County.

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Category: Property Data,Special Assessments

“Beautifying” RecTrac Data

Date Posted:

CapitalizationRecTrac has the ability to make “mass changes” to text capitalization for household, family member, and address data in the RecTrac database. This is called data “beautification” in RecTrac. The changes you can make are:

  • All lowercase letters
  • All uppercase letters
  • First letter of text uppercase
  • First letter of text uppercase and rest of text lowercase
  • First letter of each word uppercase
  • First letter of each word uppercase and rest of text lowercase
  • First letter of each sentence uppercase
  • First letter of each sentence uppercase and rest of text lowercase

You can choose from a list which fields will be affected.

To access this feature, go to Management > System Management > Miscellaneous Management > Beautify Fields. If that menu item does not appear for you, your menu will have to be changed by LOGIS RecTrac support. (Contact rectrac@logis.org.) On-line help for the screen will provide more information about how to use it.

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Category: Parks and Recreation Systems

Monitoring CIS Infinity User Sessions

Date Posted:

Help DeskAt the end of 2018, an audit on all LOGIS CIS user’s login activity was completed. We have discovered that some users are not logging off at the end of each business day. An email with instructions on how to properly log off had been sent to all users.

Current monitoring has revealed that not all users are logging out on a daily basis. It is important to log out each day to release the license and to open it up to another user. Each city is only permitted to use up to 5 licenses at any given time.

Not logging out has caused some issues when LOGIS needs to perform our monthly maintenance and applying builds.

Due to the number of users not logging out on a daily basis, LOGIS will be monitoring user log in sessions weekly. Anyone with a session running longer than one day will be closed out by LOGIS. To ensure this does not happen to you, please log off at the end of your shift.

We are currently working on updating our email distribution lists to make sure anyone with a valid CIS Infinity account will be notified when to log off for updates and maintenance.

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Category: Utility Billing

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