In March, five LOGIS Public Safety Staff, along with 25 participants from our member agencies had the opportunity to attend the newly formed CentralSquare’s first vendor conference in San Antonio. This four-day conference was packed with classes that discussed current product functionality as well as gave previews of new features that are on the horizon. Time at the conference is always valuable because it provides the opportunity for face-to-face interactions between users and product management!
Some of the exciting enhancements that are coming:
New Mobile User Interface Design
Mapping within CAD Browser
CAD User Interface Design upgrades – starting with the Emergency Call Taking screen
Additional functionality with the new Routing Server
If your agency is interested in attending future CentralSquare conferences, please contact LOGIS Public Safety staff for additional information. Next year’s conference has been scheduled for March 17th-20th, 2020.
RecTrac 3.1 relies heavily on datagrids. Datagrid columns often have configurable search fields, where you can enter text to search on and indicate how RecTrac should run the search:
“Begins With” is often the default search, but “Contains” is a much more powerful search, as it will locate the search text no matter where it is in the field. It is easy to default the search to the “Contains” type:
Begin by navigating to Management > System Management > Screen Management > Management Screen Management.
Click the “Update Default Widgets?” button at the bottom of the screen.
On the Management Screen Update screen, select the “DefaultWidget_CharacterFillin” field.
On the left side, click the pencil next to “FilterOptionDefault,” and change the option to “Contains.”
Click the check to switch it back to a pencil, then click “Done” to save.
The next time you run a search from a datagrid column, it should default to “Contains.”
If you have any questions about how to set up this feature, please contact email@example.com.
April 5, 2019 was a sad day at LOGIS as long time employee Ray Jozwiak retired. Ray held various positions at LOGIS since 1988 and was the Manager of Application Support and Technology. The applications under his umbrella were Utility Billing, Special Assessments, Property Data, eProperty, PIMS and ePermits to name a few. Several of these application are in-house written. Everyone at LOGIS will miss his knowledge, quick wit, sense of humor and friendship.
With ‘Spring’ having ‘sprung’, it brings forth the planning and scheduling of the annual ‘Utility Billing User Group Meeting’. This year’s meeting month and date is yet to be determined. The LOGIS UB User Group consists of 19 member cities. LOGIS discussion items include the Work Plan and many more exciting Utility Billing topics.
Users have expressed an interest in Fall 2019 WebEx training sessions regarding Advanced reports/Filters/Searches, new account set-up, bankruptcies, delinquencies, move in/outs, best practices for the Certification process and Invoice Cloud.
As always, LOGIS support staff is looking forward to hosting this engaging event. This is a wonderful opportunity for our Utility Billing users to interact and network with each other to share ideas and best practices. Stay tuned for more details!
LOGIS Public Safety is excited to announce that we are in the early stages of deploying two CentralSquare Products within our mobile environment; ArcGIS Runtime 100 (RT100) mobile mapping and the FieldOps mobility application.
RT100 maps are significantly faster, clearer, and can support worldwide aerial imagery as a service. No huge files to store locally! LOGIS staff is currently working on fine-tuning the maps known to our users within this new format.
FieldOps is in the preliminary stages of internal testing. While there is some functionality lacking, the potential benefit for our end users is tremendous by providing end-users without a mobile computer the ability to see a relative view of CAD incidents and units. This cross platform application can be installed on an IOS or Android device.
The snow is melting quickly and the building season is heating up!
Our members are anticipating an active start to the busy season due to the rapid meltwater and ice dams that we have encountered this winter. Speed and accuracy will be key to serve the permitting needs of residents and businesses in our cities. LOGIS has many mechanisms to help improve efficiency within PIMS.
Many of our members utilize our ePermits solution to help speed up the permitting process for residents and businesses in their cities. Some members have opted to implement eScheduling, which allows permit applicants to schedule time with a building inspector from the convenience of their computer. Permits, inspection records, and correction notices can be emailed directly from PIMS to building contractors and homeowners directly, speeding up the process of getting these documents in the hands of those who need them.
If you’re interested in implementing any of these solutions, or learning more about how other cities have handled particularly busy permit and inspections situations due to storms, city growth, or other situations – LOGIS staff is prepared to answer questions and help you out!
You may not realize it, but RecTrac has a feature where you can make quick edits to file maintenance data using “in-line” editing right on the datagrid, without opening the update screen. This can be handy if you need to make the same or similar changes to multiple items on the grid. To use in-line editing, do the following:
Click on the box in the left-most column of the datagrid item you want to change. The “stylus” icon will change into a check mark.
Locate the field (column) you want to change and change it. Note that only certain columns are eligible for changing.
Click on the box in the left-most column again. The check mark icon will change back into a stylus icon. The change is now complete.
Repeat as needed with other rows in the datagrid.
If you have further questions about in-line editing, please contact firstname.lastname@example.org.
LOGIS would like to welcome the City of Blaine to the Special Assessments application. The City of Blaine was in need of new software to handle their tracking and reporting of their Special Assessments. They decided the LOGIS PDS/SA software has everything they need including online real-time assessment search.
Conversion of data is well underway, and they expect to be live in the second quarter 2019.
Testing for CIS Infinity’s new build, 3.1.29 is complete and is ready to be rolled out into Production. Thank you to all that helped test and provided feedback. We are happy to report that there were not any issues during testing.
The new build will be applied to Production early in the 2nd quarter. Once a schedule is established, all members will be notified of their date for upgrade. At that time, please let us know of any scheduling conflicts and we will reschedule. Everything in CIS needs to be updated when the new build is applied, that means all billings, cash batches, and penalties be updated. Please stay logged out of CIS when the scheduled update is in progress. A staff member will update you once the new build update has completed.
If you experience any issues after the update, please call the UB support line immediately at 763-543-2660.
Since the implementation of Motorola Printrak and Infotrak LRMS, LOGIS Public Safety has offered an expansive catalog of statistical and ad-hoc reports to its member agencies. The vast majority of these reports have been built and published for use through various Hummingbird BI applications such as BI Web, BI Query and BI Reports. Working with the OpenText Corporation, who purchased Hummingbird Limited some time ago, LOGIS Public Safety has implemented an upgrade to the BI environment in early October 2018.
The upgraded BI environment closely resembles the previous Hummingbird applications. Users will notice a few changes, such as the absence of the patented hummingbird flapping its wings during the report rendering process, but the applications still provide a user-friendly interface to retrieve much needed statistical and ad-hoc public safety data. In terms of available public safety data, OpenText BI can retrieve historic data from Motorola Printrak and Infotrak LRMS as well as current and historic data from CentralSquare (TriTech) CAD and Classic RMS.