‘Collection Status’ Field in CIS Infinity

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Faucet-DripDid you know the CIS ‘Collection Status’ field can be used to monitor more than collection status information?

The ‘Collection Status’ field in CIS can be configured to add alternate account conditions, IE: WATER OFF/WATER ON and the changing of the ‘Collection Status’ can be ‘ruled’ by setting the priority of the ‘Collection Status’ in CIS, behind the scenes, based on the City’s  business needs. The ‘Collection Status’ priority can be configured to be ‘un-changeable’ unless a user answers ‘Yes’ to a pop-up message when making a change.

Contact LOGIS UB Support staff with any questions regarding the ‘Collection Status’ field and how it may be used to improve your Utility Billing process.

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Category: Utility Billing

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