Utility Billing

Utility Billing System

LOGIS’ utility management solution is CIS Infinity from Advanced Utility Systems. This client/server application takes full advantage of the Microsoft Windows operating system and SQL technology and is integrated with Microsoft Office products. The software is driven by control files, which make it ideal to configure and implement any changes that affect your business operations in the future.


CIS Infinity is integrated with the following software packages:

  • JD Edwards General Ledger for financial needs.
  • GIS for geographic needs.
  • Sensus, Badger, Itron, EZ Route handheld, Radio Reading Systems, fixed-base reading systems.
  • Crystal Reports for reports and flexible bill formatting.
  • Microsoft Word for automated letter generation.
  • Microsoft Excel for report data sorting and subtotaling.


  • Flexible services and rate structure – water, sewer, solid waste, gas, electric, storm drainage, street lights and recycling.
  • Payment scanning.
  • Lockbox and ACH capabilities.
  • Powerful collections module.
  • Meter inventory including tracking inventory, active and scrapped.
  • Service order module allows user-created service orders.
  • Data extract and reporting includes flexible inquiry tool, ad hoc report writer and system generated reports.
  • Extensive customer contact management capabilities (phone calls, letters, emails, etc).
  • Accounts with numerous owners and mailing address choices.
  • Adjustments.
  • Write-off capability for bankruptcy and certification.
  • Flexible billing methods.
  • Credit card processing allows for one-time and recurring credit card payment processing within CIS.
  • PCI DSS (Payment Card Industry Data Security Standard) compliant.
  • Infinity.BI is a Business Intelligence and Analytics tool used for high-level reporting and rate analysis.

Application Screenshot: Click image to enlarge.

Add-on Modules

  • Infinity.BI is a Business Intelligence and Analytics tool used for high-level reporting and rate analysis.
  • Infinity.Mobile, a work-force automation application, provides real-time integration with CIS Infinity and enables field personnel to receive, inquire and update work order information in real time.

Flexible Reporting

CIS’s flexible intuitive reporting templates and executive information systems enable comprehensive reporting. Online and hard copy data can be easily formatted to meet unique or mandated report standards for agencies, constituencies and governing boards.

Other tools include:

  • User-defined sorting and data selection.
  • User-defined reporting structure.
  • Access to information at any time, for any period of time.


  • Menu options in CIS can be tailored so different levels of security can be established for each user.
  • Data access may be restricted at the database or record level.


LOGIS invests in best of breed application software from national vendors such as Oracle, JD Edwards and TriTech. Costs for technology solutions and applications are shared among members. Our member support staff is based right here in Minnesota.